A clear
understanding.

Your account and acceptance

These terms govern your use of Stride. The separately versioned AI addendum applies only after an additional affirmative AI choice and does not require existing users to enable AI to keep using the app. You must be at least 18, create or sign in to your own account, and affirmatively accept these terms and acknowledge the Privacy Policy before connecting health data or purchasing through the app. We record the document versions and acceptance time. Creating an account or accepting these documents does not itself start a subscription or charge you.

Keep access to your sign-in email secure. Do not share codes or access another person's account. You are responsible for information you submit and for having permission to connect any health account. Google Health authorization is requested separately and can be declined or revoked.

Membership, billing and free trial

Stride Free includes complete sleep, steps, recorded workouts, measured daily load and health signals, with their supported details and available history. Free does not expire, require a payment method or automatically become a paid subscription. Stride PRO unlocks Recovery, Calories (including calorie values in workout details), recovery-based load guidance, stress, biological and cardio fitness age estimates, Journal and Plan creation or editing, premium health notifications, and new Stride AI answers, including their supported history and detail. Sleep preferences remain free. Previously authored Journal and Plan records and unexpired AI conversations remain readable and exportable without PRO. Free has no additional history cap; available measurements, source retention and supported chart periods still apply. All paid plans include the same PRO features. Where available and separately enabled, Stride AI has the allowances and availability conditions below. On Free, its icon opens a feature introduction and can take you to the membership screen. Opening that introduction does not send health context to an AI provider, generate an answer, start a trial or make a purchase. Locked feature screens identify what PRO includes; decorative previews are illustrations and do not represent your personal readings. Account support, purchase restoration, subscription management, legal information, export, disconnection and account deletion remain accessible without an active membership.

Check Google Health availability in Stride before subscribing. Membership and connection access are separate. Where a request is required, verified PRO lets you submit one, but payment does not guarantee approval or reserve a place. Approval applies to your Stride account and permits you to connect your own Google account after separate Google consent. Approval does not unlock paid features. An approved connection permission does not itself expire when PRO ends; feature access still follows your verified membership. Provider eligibility, permissions and availability continue to apply.

• Monthly: US $9.90, billed every month.
• Six months: US $29.90, billed every six months.
• Annual: US $49.90, billed every year.

Local prices and applicable taxes are shown by the App Store before confirmation. The full purchase price is charged for the selected billing period; a displayed monthly equivalent is explanatory, not a monthly instalment plan.

The annual plan includes a seven-day free trial for eligible subscribers. Apple determines eligibility. When eligible, the annual charge starts after the trial unless you cancel in time. An ineligible account can purchase the annual plan without a trial at the price shown. No trial is advertised as confirmed when eligibility cannot be verified.

Payment is handled through your Apple Account. Subscriptions renew automatically unless cancelled before renewal. Your Apple purchase sheet and subscription settings show the applicable price and renewal timing. Stride uses RevenueCat and server verification to maintain access, including during an Apple-confirmed grace period. Pending or unsuccessful purchases do not create a paid entitlement.

Cancellation, changes and refunds

Manage or cancel through Settings → Stride membership or Apple subscription settings. To avoid a charge after a free trial, cancel at least 24 hours before it ends. Cancellation of renewal normally preserves access through the paid period. Plan changes follow the timing displayed by Apple; all Stride durations are the same service level.

If payment fails, Apple may retry collection. Access continues only while a valid entitlement or applicable grace period is confirmed. Update your payment details with Apple. When a paid or trial entitlement expires or is revoked, PRO features become locked and sleep, activity and health signals remain available on Free. Existing journal and plan entries remain readable and exportable; creating and editing them requires PRO. Ending PRO access does not itself delete your records. Retention and provider availability still determine which historical records can be restored after resubscribing.

For an App Store refund, use Apple's refund process. Apple decides eligibility under its rules and applicable law. We do not promise that a request will be approved. Nothing in these terms limits a refund, withdrawal or other consumer right that cannot lawfully be excluded.

Deleting your Stride account, uninstalling the app or disconnecting Google Health does not cancel your Apple subscription. Manage billing with Apple before or after account deletion. You do not need to wait for a subscription to expire to delete your account. Purchases are associated with the Stride account used at checkout; use that same account and Restore purchases when reinstalling or changing devices. Contact support if account access prevents restoration.

Using the service

Stride provides general wellness information, not medical advice, diagnosis or treatment. Wearable measurements and derived scores are estimates. The cardio fitness age feature compares eligible VO₂ max readings with published reference values; it is not a validated measure of cellular biological age or life expectancy. Do not use Stride to make urgent medical decisions or to disregard symptoms.

You need a compatible device and either an eligible Google Health account or supported records in Apple Health, plus the relevant permissions. Google imports and purchase verification require internet access. Supported Apple Health reads take place on device. Data availability depends on the provider, device and recording history. A subscription cannot guarantee that a particular measurement exists. Missing observations stay missing. We explain calculation inputs and limitations inside the app.

Stride grants you a personal right to use the app for its intended purpose while your access is valid. Your records remain yours. Do not misuse the service, interfere with security, circumvent subscription checks, resell access or infringe another person's rights. The app's original software, branding and content belong to their respective rights holders. Stride is independent of, and is not endorsed by, Google or Fitbit.

Maintenance, network failures and provider changes can interrupt features. We work to restore service and communicate material changes. We may restrict an account when reasonably necessary to address abuse, security threats or legal obligations, with notice where practical. This does not replace Apple's billing controls or your statutory rights.

Optional AI assistant terms

AI addendum ai-2026-09-19-v2, dated 19 September 2026. This section applies when you separately enable Stride AI. After acceptance of the general Terms and Privacy Policy, a separate optional AI setup lets you explicitly authorize transfer of the disclosed information to Fireworks AI for your AI requests, or continue without AI. There is no preselected AI consent. Membership and acceptance of the general documents alone do not enable AI sharing. Declining AI does not affect access to other features included in your tier. The AI privacy notice describes Fireworks AI, United States inference, Supabase storage and the combined Google Health and Apple Health AI sharing choice, with independent native source permissions.

AI provider and data details. Stride sends the minimum relevant messages and health context through Supabase to Fireworks AI, using GLM-5.3-Flash on its United States inference route. Supabase stores encrypted chat history and optional memory in Frankfurt, Germany for up to 90 days. One affirmative AI consent covers permitted data from Google Health and Apple Health; connecting either source and granting its read permissions are separate steps. There is no automatic provider substitution. The AI privacy notice explains data categories, provider retention, deletion and international processing.

Use and limits. Supported paid PRO accounts can send up to 200 messages per calendar month; an eligible trial has 20 messages across the trial. Trial messages also count toward that month's 200 if you upgrade. Monthly limits reset at the start of the month in UTC; the app shows your local reset time. Unused messages do not roll over. Limits also include 6 requests per minute, 30 per day and one active response at a time. Technical and service spending limits can temporarily stop AI before the message allowance is exhausted. Settings shows remaining usage and any current restriction. AI has no separate metered customer charge or automatic overage purchase.

A message counts once when processing starts with the model provider, including a response you stop or a provider operation whose result cannot be confirmed. Reusing the same request identifier does not create another allowance. Requests rejected before provider processing do not use the message allowance, although temporary rate controls still apply. Deleting history, reinstalling, switching plans or opening another account does not provide a new trial allowance. Free accounts cannot generate new AI answers, but can read, export and delete unexpired conversations. Do not automate bulk use, share or resell access, evade limits or interfere with security.

Wellness assistance only. Answers can be wrong, incomplete or based on stale or partial records. Check the cited dates and sources and tell the assistant when context is missing. A response is not a diagnosis, prescription, clinical interpretation or instruction to change treatment. Consult a qualified clinician for medical decisions. Stride AI does not monitor you continuously, detect emergencies or contact emergency services. For an urgent medical concern, use local emergency services and do not wait for a chat response.

The assistant reads authorized information to explain your wellness data; it cannot change your source records, journal or plans. Source availability and permissions limit what it can see. It does not guarantee that a refresh will produce missing measurements. It uses a limited conversation window and optional summary memory, so it may forget or misinterpret earlier details. History and its derived memory expire within 90 days of their source content and can be deleted sooner.

Your controls and service availability. You may disable AI, hide the icon independently, withdraw AI sharing for both health sources, manage memory and delete AI records in Settings. Turning AI off stops new requests but does not delete existing history or undo processing already started. Network, provider, safety, capacity or spending limits can interrupt a response. We may pause AI when necessary to protect the service or meet processor and health-data requirements. Material changes to AI information sharing require an updated notice and renewed affirmative choice before the changed use. Your applicable consumer rights and the billing and refund provisions above continue to apply.

Privacy, deletion and consumer rights

The Privacy Policy explains information used, service providers, safeguards and your controls. You can export records, disconnect imports or delete your account from account settings even after membership expires. Deletion removes active Stride records and requests removal of the RevenueCat customer record; provider backups and legally required transaction records follow the retention rules described in the policy.

To the extent permitted by law, we do not guarantee uninterrupted service or the accuracy of third-party measurements. We do not exclude liability for fraud, intentional wrongdoing or any liability or consumer protection that applicable law does not allow us to exclude. These terms do not remove mandatory rights that apply where you live.

For the iOS app, Apple's standard End User License Agreement also governs the software licence. Apple is the storefront and payment provider; Stride's operator remains responsible for Stride's service and support.

Changes and contact

We will identify material changes with an updated version and effective date, and request renewed acceptance when needed. Subscription price changes are handled through Apple's notice and consent processes where applicable. Changes do not remove rights you already have under applicable law.

Questions or concerns: afek10@gmail.com. Explain the issue and your app version without sending passwords, sign-in codes, payment details or health exports. We will help investigate account and subscription issues.