A little help
finding your way.

Enter your email in Stride and choose Send sign-in email. Enter the newest code from your email in the app and choose Sign in.

Sign-in codes expire and can only be used once. If you requested another email, use its latest code. Do not share your code.

Check the address and your spam folder. After the resend countdown, choose Resend code. Use the most recent email. Delivery may be limited during testing; repeated requests can trigger a temporary rate limit.

Designated development previews can show fictional sample records. They stay separate from your account and do not represent a paid membership. Open the profile icon and choose Leave preview to return to sign-in.

Create or sign in to your Stride account, read and accept the Terms of Use and Privacy Policy, then continue with Stride Free. Sleep, steps, recorded workouts, measured daily load and health signals are fully included, with their supported details and available history. Recovery, calories (including workout calories), recovery-based load guidance, stress, health age, Journal and Plan creation or editing, and new Stride AI answers require Stride PRO or an active trial. Free has no expiry, requires no payment method and does not convert automatically to a paid subscription. Google Health connection availability and permission are separate from membership. Check availability in Stride before subscribing; PRO does not automatically grant Google Health access.

The U.S. prices are $9.90 per month, $29.90 every six months, or $49.90 per year. All paid plans unlock the same PRO features. Sleep, activity and health signals remain free. The annual plan offers a seven-day free trial to eligible subscribers. Apple determines eligibility; a previous trial or subscription in the same group can make you ineligible. The purchase screen shows your actual local price, billing period and available offer before you confirm.

No. Check Google Health availability in Stride before subscribing. If a request is required, PRO lets you request access but does not guarantee approval or reserve a place. Follow the status shown in the app. Apple Health uses separate device permissions. A source restriction does not cancel your subscription; manage billing through Apple or contact support for help.

Open Settings → Stride membership → Manage subscription, or use Apple's subscription settings. Apple displays the effective date of a change. Cancelling renewal normally keeps your access until the paid period ends. Cancel a free trial at least 24 hours before it ends if you do not want to be charged. Uninstalling Stride, disconnecting Google Health and deleting your Stride account do not cancel Apple billing.

Apple may retry the payment and, when applicable, provide a billing grace period. Stride respects the access Apple confirms. Update your payment method in your Apple Account and refresh membership status in Stride. When the confirmed access period ends, PRO features lock again and sleep, activity and health signals remain available on Free. This does not delete your records.

Sign in to the same Stride account used for the purchase and use Restore purchases. Also check that your device uses the Apple Account that made the purchase. A purchase awaiting approval is not yet active. If verification is temporarily unavailable, retry when online; do not purchase again to fix a connection problem. Contact support if restoration identifies a different Stride account.

Use Request a refund in Membership, or visit Apple's refund request page. Apple reviews App Store refund requests; submitting one does not guarantee approval. If a purchase is refunded or revoked, membership access follows Apple's updated entitlement.

Yes. Sleep, activity and health signals remain fully available. You can read existing journal and plan entries and unexpired AI conversations, export your records, sign in, restore purchases, manage billing, read the legal pages, disconnect Google Health and delete your account. An expired membership does not itself delete your saved records.

Use the floating AI icon or Settings → AI assistant in a supported build. AI setup is shown as a separate optional step after you accept the Terms and Privacy Policy, or through the disclosure shown when you first open AI. Review the disclosure and explicitly agree before enabling sharing with an external AI processor. The same AI choice covers both health sources; their native permissions remain separate. Updated sharing terms require a new choice. Declining AI leaves your other app features available. A supported PRO or eligible trial account and remaining allowance are required for new answers.

With your consent, it can read relevant profile preferences, saved journal, plans and available Google Health records or refresh authorized records for your question. The same explicit AI sharing choice covers Apple Health summaries, read through your device with its existing HealthKit permissions. It cannot change source records, journal or plans. Source cards identify the data used and when it was recorded. Missing readings remain unavailable, and a newer sync time does not necessarily mean a newer measurement.

Relevant content is sent to an external AI provider for United States processing. Read the AI provider and data details and AI privacy notice before enabling sharing.

Paid PRO includes up to 200 per UTC calendar month. An eligible trial includes 20 across the trial, also counted in the month if you upgrade. There are also limits of 6 requests per minute, 30 per day and one active response. Service spending or availability limits can pause AI before your message allowance is used. Settings shows usage, reset time and restrictions. Stopping a response after provider processing starts still counts the message. Retry with the same request does not count it twice.

Open Settings → AI assistant. Hide the floating icon without disabling AI, or turn AI off to stop new requests. Manage memory separately, delete a conversation, or delete all AI data. Turning AI off does not itself erase history. Messages and memory expire within 90 days of their source content; a new summary does not extend that period. Use account export for a copy, even after PRO ends. Read the deletion details.

The assistant can help explain wellness patterns, but can make mistakes or lack relevant records. Review its sources and dates. It does not diagnose, prescribe, monitor emergencies or replace qualified medical advice. Contact local emergency services for an urgent concern.

Sign in to Stride, review and accept the Terms of Use and Privacy Policy, then open Settings → Data sources → Connect Google Health to check availability for your account. Review this before subscribing: PRO does not automatically grant Google Health access. If a request is required, follow the in-app instructions and wait for its decision. When access is available, Google separately asks you to choose your own account and grant read permissions. Sync your tracker in its companion app first, then refresh Stride.

Stride reads data through Google Health. It does not pair directly with your tracker over Bluetooth. Availability depends on the device, Google account and permissions. Live Fitbit Air compatibility remains under verification.

Check the Google Health status in Stride. Stride connection availability and Google authorization are separate. Google account eligibility, permissions and provider access limits still apply even after Stride makes the connection available. Repeating consent or purchasing a plan does not bypass a restriction. Contact support if the status is unclear.

Check your internet connection and try Settings → Sync & storage → Refresh selected source. If Stride asks for permission again, reconnect Google Health. Read any sync warning: a partial update can leave some metrics older than others.

The app displays the last update and missing data. A completed tracker sync does not guarantee that every metric is immediately available from Google.

In an iOS build with Apple Health support, sign in and accept the Terms and Privacy Policy. You can connect and explore complete Sleep on Free. Open Settings → Data sources → Apple Health → Connect Apple Health, read the disclosure and choose which types Stride may read in Apple's permission sheet. Sync your Apple Watch with your iPhone first. Other devices are supported when their companion apps write compatible data to Apple Health; Stride does not pair with them directly.

In the Health app, open your profile, then Apps → Stride (under Privacy or Apps and Services, depending on iOS) to review access. Refresh readings in Stride after changing permissions. Apple intentionally does not tell an app whether a missing reading means denied permission or no recorded data. Stride does not turn missing data into zero.

Some devices record sleep duration without stages, or do not provide blood oxygen, wrist temperature or VO₂ max. Stride reads up to 60 days of available records. Apple HRV uses SDNN; Fitbit typically uses RMSSD. These methods and their personal baselines are kept separate.

Choose Use Apple Health or Use Google Health. The selected source drives your health views and scores. Stride does not add their totals together, avoiding duplicate nights, steps and workouts. Source changes can require a new personal baseline.

Stride reads them locally from HealthKit and keeps the imported view in memory while the app runs. Imported Apple readings are not uploaded to Stride's servers or copied into its persistent cache unless you explicitly enable Stride AI sharing for your connected health sources. That choice allows relevant summaries and derived scores to be processed in the cloud for your question; see AI privacy. Your separate Stride account, profile, journal and plans still use account storage. Disconnecting Apple Health or signing out clears its view in Stride; manage system permissions separately in the Health app. Original records in Apple Health remain unchanged.

Recovery needs sufficient prior observations and current readings. Personal baselines use prior data, with at least seven observations before a baseline is available. Keep syncing; Stride does not fill gaps with invented measurements.

Stride uses its own documented wellness calculations. Data windows, sleep targets, available measurements and calculation methods can differ. Stride does not reproduce another service's proprietary score.

Open Stress from Today or Trends. Slide across the timeline to see the time window, score, heart rate and available HRV and movement context. Grey marks represent excluded sleep or activity; blank areas have no observations. View the explanation in the screen for the formula and limitations.

The score estimates physiological activation, not emotions. Available readings depend on your wearable and sync. With sparse daytime HRV or movement data, confidence is limited. A seven-day or 30-day history helps you explore patterns; the optional breathing pause and journal help you reflect without promising a score reduction.

Open Biological age from Today or Trends. This experimental wearable-based estimate uses available sleep, activity, fitness and lifestyle inputs, with VO₂ max optional and minimum data requirements. It is not a clinical test, a laboratory biological-age measurement or a lifespan prediction.

The separate VO₂ fitness reference action opens the cardio fitness age comparison. Choose the published reference group to use; your optional chronological age provides context. This reference comparison needs a recent VO₂ max estimate and leaves missing data empty.

Choose a one-day, seven-day or 30-day window to compare available readings with published fitness reference values. A single eligible reading can provide a preliminary reference comparison; more observations reduce day-to-day variation. It is not a validated biological-age measurement or a prediction of how long you will live. Values beyond the reference are shown as limits instead of extrapolated ages.

No. Stride is intended for adults and general wellness. Its estimates are not diagnoses or medical advice. Do not use a score to ignore symptoms or replace qualified care.

Open the profile icon, then Settings → Privacy & your data → Export your data. Stride creates a JSON file with your account records, imported health data, journal, plans and retained AI history and memory. Keep the export somewhere private; it may include sensitive health information.

No. Disconnect stops future Google Health imports and revokes the connection. Saved Stride history remains until you delete the account. See the account-deletion instructions for the full removal path.

The web app keeps health records in memory and fetches saved records after sign-in. Unsubmitted edits can be lost when the page reloads. Sign-in is stored for the current tab, subject to your browser's session restoration behavior. The native app uses operating-system secure storage for cached records.